Privacy Policy

Personal Information You Provide

When you create an account, place an order, or contact us, we may collect:

• Full name and email address
• Shipping and billing address
• Phone number
• Vehicle information (make, model, year) for key compatibility
• Account login credentials

Payment Information

Payment processing is handled by our third-party payment processor, Square. We do not store your credit card numbers, CVV, or full payment details on our servers. Square processes your payment securely in compliance with PCI-DSS standards.

Automatically Collected Information

When you browse our website, we may automatically collect:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our site
• Referring website or search terms
• Cookies and similar tracking technologies

We use the information we collect to:

• Process and fulfill your orders, including shipping and delivery
• Create and manage your account
• Communicate with you about orders, products, and customer service inquiries
• Recommend compatible car keys based on your vehicle information
• Improve our website, products, and services
• Detect and prevent fraud or unauthorized activity
• Comply with legal obligations
• Send promotional emails (only with your consent; you can opt out at any time)

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Payment Processors: Square, for processing credit/debit card payments securely.
• Shipping Carriers: USPS, UPS, FedEx, or other carriers to deliver your orders.
• Analytics Providers: Google Analytics, to understand website usage and improve our services.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

We use cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Remember your login session and shopping cart
• Analyze site traffic and usage patterns
• Personalize your experience

You can control cookies through your browser settings. Disabling cookies may affect some features of our website, such as the shopping cart and account login.

We implement industry-standard security measures to protect your personal information, including:

• SSL/TLS encryption for all data transmission
• Secure password hashing and storage
• Regular security audits and monitoring
• Rate limiting and brute-force protection
• PCI-DSS compliant payment processing through Square

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Request a copy of your data in a portable format

California Residents (CCPA): You have the right to know what personal information is collected, request its deletion, and opt out of the sale of personal information. We do not sell personal information.

To exercise any of these rights, please contact us at [email protected].

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.